Our Commitment to Privacy
Access Healthcare Services Inc. ("Access", "we") is committed to protecting the privacy and confidentiality of the personal information and personal health information entrusted to us, in accordance with Ontario's Personal Health Information Protection Act (PHIPA) and applicable privacy legislation.
Information We Collect
Through this website, we collect only the information you choose to provide, such as your name, contact details and service interests submitted through the Request Care form, or information you share when you call or email us. Our website may also collect standard analytics information (such as pages visited and device type) to help us improve the site and measure our advertising.
How We Use Your Information
Information you submit is used to respond to your request, arrange or provide care services, communicate with you, and operate our organization. We do not sell personal information. Personal health information collected in the course of providing care is used and disclosed only as permitted or required by law.
Cookies & Analytics
We may use cookies and analytics tools (such as Google Analytics and Google Ads measurement) to understand website usage and the effectiveness of our advertising. You can manage cookies through your browser settings.
Safeguards & Retention
We maintain administrative, technical and physical safeguards appropriate to the sensitivity of the information we hold, and retain information only as long as necessary for the purposes described or as required by law.
Your Rights
You may request access to, or correction of, your personal information, and may withdraw consent where permitted by law, subject to legal and contractual restrictions.
Contact Our Privacy Officer
Questions or concerns about privacy may be directed to our Privacy Officer at info@access-healthcare.com or 613 596 4929, Suite 105, 2625 Queensview Drive, Ottawa, ON. You also have the right to contact the Information and Privacy Commissioner of Ontario.